Glossier Growth Playbook
Skin first. Makeup second.
Community
Cult
Strategy
UGC
The Spark
Emily Weiss ran the blog 'Into the Gloss' and realized that beauty brands weren't talking *to* women, they were talking *at* them.
The Growth Engine
The 'Editorial-to-Commerce' Feedback Loop: Glossier tacticaly successfully leveraged the existing trust of 'Into the Gloss' to build a brand through crowd-sourced R&D. Their growth engine is 'Community Co-Creation'—asking their audience what their 'Dream Product' looked like and building specifically that. This 'UGC-First' approach created a generation of 'Glossier Girls' who do the marketing for the brand. By focusing on the 'No-Makeup Makeup' look and high-status packaging (The Pink Pouch), they turned a commodity skincare brand into a cultural badge, growing through 'Social Proof' and curated retail 'Experiences'.