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Glossier

Glossier Growth Playbook

Skin first. Makeup second.

Community
Cult
Strategy
UGC

The Spark

Emily Weiss ran the blog 'Into the Gloss' and realized that beauty brands weren't talking *to* women, they were talking *at* them.

The Growth Engine

The 'Editorial-to-Commerce' Feedback Loop: Glossier tacticaly successfully leveraged the existing trust of 'Into the Gloss' to build a brand through crowd-sourced R&D. Their growth engine is 'Community Co-Creation'—asking their audience what their 'Dream Product' looked like and building specifically that. This 'UGC-First' approach created a generation of 'Glossier Girls' who do the marketing for the brand. By focusing on the 'No-Makeup Makeup' look and high-status packaging (The Pink Pouch), they turned a commodity skincare brand into a cultural badge, growing through 'Social Proof' and curated retail 'Experiences'.