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Starlink

Starlink Growth Playbook

Internet from space.

Orbit
LEO
Strategy
Vertical Integ

The Spark

Musk needs money for Mars. Rural internet sucks.

The Growth Engine

The 'Un-Telco' CX Strategy: Starlink tacticaly successfully bypassed the 'Customer Service Nightmare' of traditional ISPs. Their growth engine is 'Zero-Friction Deployment'—a 'Dishy' that aligns itself and an app that treats internet setup like a game. By targeting 'Digital Deserts' where traditional cable won't go, they built a monopoly on high-value rural and nomadic customers (RV, Maritime). Their vertical integration with SpaceX (launching their own satellites) provides a cost moat that no other satellite provider can challenge, turning global connectivity into a standardized, high-margin commodity.